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InsuranceClaimsTrial
Claims-Data Handoff — Trial With a Major Loss Adjuster
By Commercial · May 11, 2026 · 5 min read
After a non-casualty thermal event, a major adjusting firm asked whether our telemetry could be admitted as evidence in claims processing. The pilot defined the handoff.
A leading loss adjusting firm contacted us after a non-casualty thermal event on a pilot vessel. Their question was practical: if a casualty had occurred, could our telemetry have been entered into the claims file as evidence? The pilot was about defining the handoff format and the chain of custody.
What we built
- A signed, timestamped data export covering the event window plus 24 hours before and after.
- A documented chain of custody from vessel server to the adjusting firm's evidence locker.
- A reproducibility procedure — adjuster can re-derive every alarm decision from raw data.
Why this matters commercially
A telemetry layer that produces evidence the adjusting community accepts moves the conversation past "trust the vendor" and toward "here is the record." Underwriters value that more than detection performance taken in isolation.
A claims-ready data product is not the same as a real-time alerting product. The evidence pathway is its own engineering deliverable.